Help and FAQs
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How to report a system offline
- To report a fire protection system offline click the "REPORT A SYSTEM OFFLINE" link on the home page. Fill out the fields and confirm your data. Your system will be reported as offline for up to 10 hours.
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How to report a system online again
- To report a fire protection system back online click the "SYSTEMS CURRENTLY OFFLINE" link on the home page. You will see a list of systems currently offline. Click "RESTORE" to select the system you wish to report back online. Fill out the fields and submit to complete the restoral.
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How long may a system be reported offline
- A system may be reported offline for up to 10 hours. Please contact the Denver Fire Department Fire Prevention Division at 720-913-3474 if a system will be offline more than 10 hours.
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Who can report a system offline
- Licensed alarm technicians, monitoring companies, and facility managers may report a system offline.
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What if I already have a Fire Watch Permit
- If you already have an active Fire Watch Permit, you DO NOT need to report your system offline on this site.
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How to get Help
- If you have trouble with this site or have questions about Fire Protection System Requirement in Denver you can call 720-913-3474 to get assistance.